Jobs - Ecommerce Marketing & Operations Manager

Who We Are

Ski The East is a fast growing outdoor apparel brand based in Burlington, VT. We have been building the finest ski lifestyle clothing since 2005 all while shredding Volkswagen-sized moguls, neck deep powder, and rock hard ice with a smile on our faces. Our company has a casual office atmosphere and plenty of excellent microbreweries, farm-to-table restaurants, and America’s “6th Great Lake” (Lake Champlain) right out our front door. This year we’re looking to grow the Ski The East team and expand on exciting new opportunities.

We recently moved into the best office space in the state: Hula Lakeside - which houses a cafe, gym, bar, indoor gardens as well as a beach surf club and bike path mere steps away. Did we mention the beautiful Green Mountains nearby that have the deepest snow and best ski resorts in the region? 

 

Who We're Looking For

Do you have job experience in ecommerce sales and digital marketing?  Do you obsess over the complete customer experience and new ways to reach die-hard fans?  Do you love to help tell a brand's story in order to drive sales?  Could you sell sawdust to a lumbermill? 

Have you worked to solve tricky problems so that customers walk away more happy than if they had never had the issue at all?  Do you know the Ski The East brand and outdoor industries well?  

Have you worked with inventories, budgeting and warehouse logistics?  Are you an excel wizard who has gone inception-level deep on spreadsheets and number crunching? Are you an empathetic and patient person who loves to problem solve?  

If you answered yes to most of these, live within daily commuting distance of Burlington, VT, and have a reasonably well developed sense of humor, then you just might be the right candidate for noble entry into our Wolf Pack. 

This job will be approximately 70% sales & marketing strategy (B2B and B2C) & 30% warehouse, shipping, and customer service logistics. The person in this position will work closely with our creative team as well as manage a Customer Service Associate who will handle day-to-day customer service issues. We are seeking a candidate that can thrive in a fast paced, multi-tasking, small company environment with our team of 9 people.

 

Tasks Include

  • Managing our Shopify ecosystem to make sure it is more finely tuned than a pair of race skis: products, inventory, UX, shipping, apps
  • Work with our Brand Manager and creative team to solidify marketing strategy: website, email, social, paid advertising
  • Manage 100+ current wholesale accounts and explore new opportunities
  • Grow our Group Sales: ski clubs, college clubs, proform, and industry special rates
  • Manage the day-to-day logistics and communications with our 3rd party pick-and-pack warehouse including expenses and invoicing to cut costs and increase efficiencies
  • Manage our Amazon FBA program, inventory, and advertising
  • Manage our Customer Service Associate and customer satisfaction strategy
  • Responsible for accurate inventory across multiple channels to ensure efficient sell-through
  • Other related duties as assigned

 

This should be you

  • 3 years of relevant experience:
    • Ecommerce strategy
    • Email strategy
    • 3PL Warehouse logistics
    • Amazon FBA
    • Sales forecasting and budgeting
  • Legendary communication skills: oral and written
  • A passion for selling and telling a brand’s story 
  • Outgoing personality that likes to help connect people to products
  • Fast typer, attention to grammar and detail
  • Ability to plan, stay organized, and stay on schedule
  • Firm grasp of the ski and outdoor industries, styles, and trends
  • Advanced knowledge of Excel
  • Multi-tasking ninja warrior and team player
  • Self motivated, hard working, and able to receive constructive criticism
  • “Keeps The Shred Alive” and is generally a friendly person

 

Would also be cool if you had experience in some of this

  • Content Creation
  • Adobe Creative Suite
  • Accounting
  • Facebook/Google Advertising
  • Mogul Skiing

 

More incredible info

  • Position: Full Time
  • Compensation commensurate with experience
  • Start Date: Immediately
  • In-Person position (not remote)
  • There will be a remote interview process

 

Our COVID office precautions include

  • Required Face Masks
  • Daily mandatory temperature screenings and health sign-in sheet
  • Social distancing guidelines in place for work desk location and meetings
  • Building and bathrooms are cleaned and disinfected daily

 

Perks include

  • Health Insurance Benefits 
  • 401K Retirement Plan with company match
  • Paid Time Off (vacation/sick) and Holidays
  • Paid Maternity and Paternity Leave
  • Paid Cell Phone Plan
  • Opportunities For Bonuses
  • Incredible brand new collaborative office space on the shores of Lake Champlain
  • Paid Gym membership
  • Paid Burlington Surf Club membership
  • Free Ski Resort Season Pass & Free Lift Tickets
  • Workday Recreation
  • Community Volunteer Involvement
  • Loads of Free Gear

  

Interested applicants should send an introductory letter, resume, and any relevant links to past work. The letter should be in the email body, and attach the resume.

Send your packet-of-awesome to jobs@skitheeast.net and use the words Marketing and Operations” in the email subject title. We’ll respond to a select pool of candidates and thanks in advance for your interest!

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