Shipping3

SHIPPING YOUR BOUNTY OF WHOLESOME GOODNESS 

Do I really get free shipping for my order over $75?

If you're within the U.S., you’re darn right!  It’s our gift to you for placing a sizable order and helping us carry the torch for Eastern skiing.  Your package will be sent by the Postal Service (USPS) with Priority Shipping, ensuring the most speedy delivery possible: 1-3 days GUARANTEED after it leaves our warehouse.  The variance in days is due to order processing and how far your address is from Vermont.  Because of high costs, free shipping does not apply to international orders.

 

Do international orders receive free shipping for purchases over $75?

As much as we’d love to, we do not provide free shipping for any international orders.  We currently only offer free shipping on orders over $75 for domestic packages sent within the U.S.A.  The cost to ship an international order of any size is just too expensive for us to absorb at this time.  For more international shipping info CLICK HERE

 

When will my order ship?

Due to order processing and our small shipping team, your order will typically ship from our warehouse within 48 hours (1-2 days).

The fastest shipping method we offer is Priority Mail, which takes 1-3 days in transit.  First Class Mail is also pretty fast with 2-3 days transit time for shipments.  Within Northern NY and most all of New England (parts of Northern Maine excluded), your First Class package will only take 2 days in transit.

So to do the math, please factor a minimum of 3-5 business days for our gear to leave Williston, Vermont and arrive at your doorstep.  Note that USPS does deliver on Saturdays.

We also offer USPS Parcel Select, which is a slower shipping method than Priority (and usually cheaper), and has undetermined transit times.  But if you live within the Northeast, it typically won’t take too much longer than Priority to arrive.  If you live a far distance from our HQ in Vermont, like in the Southern Atlantic, Mid-West, Rockies, West Coast, or outside of the continental U.S., then obviously please expect a longer transit time.

On occasion, USPS International packages may be held at Customs for an undetermined amount of time and delay the shipment.

We apologize for any inconvenience this shipping time frame might cause.  We are a small operation and are always working towards streamlining our shipping policies for the future.  Thanks for you understanding.



What carrier do you use to ship?

Your order through the Ski The East online store is shipped via the United States Postal Service (USPS).  We offer tracking information for all shipments except if you only order stickers.  You should receive an automated email with a tracking number once your shipping label has been created.  Please let us know if you do not for some reason....  typically it means that you have entered an incorrect email address during checkout, or in the more uncommon scenario, your order was not successfully processed.

Please factor a minimum of 3-5 business days for your order to arrive, however, USPS does deliver on Saturdays.  More details above.

Priority Mail* – transit time of 1-3 days guaranteed anywhere in the United States.  International orders typically take at least one (1) week to arrive, and sometimes more depending on location.  Please factor in the additional 1-2 business days for order processing.  On occasion, packages will be held at Customs for an undetermined amount of time.

Parcel Select & First Class – these are usually less expensive and slower shipping methods than Priority, and do not have guaranteed delivery times (estimates only), but if you live within the Northeast, these methods are typically as fast as Priority.  If you live a far distance from our HQ in Vermont, like in the Southern Atlantic, Mid-West, Rockies, West Coast, or outside of the continental U.S., then obviously please expect a longer transit time.

On occasion, USPS international packages may be held at Customs for an undetermined amount of time and delay the shipment.

*If you order 6 or less Sticker Packs only, the checkout will automatically switch your shipping cost to a flat rate of $3.  This makes small quantities of stickers more affordable. Sweet.

 

How does the Ski The East online store calculate shipping costs?

Ski The East determines shipping costs through direct integration with the United States Postal Service (USPS) shipping rates calculator.  All shipping costs are quoted based on weight, size, zip code, and a flat rate handling fee.

*If you order 6 or less Sticker Packs only, the checkout will automatically switch your shipping cost to a flat rate of $3.  This makes small quantities of stickers more affordable. Sweet.

 

Are there any limits to your shipping destinations?

The Ski The East online store shipments are limited to destinations within the USPS delivery area.  We do ship globally, but unfortunately, not all international orders can be processed through our checkout.  You should be notified if your order is unable to be completed because of these limitations.  We apologize in advance for any inconvenience.

 

I have more questions, how do I get in touch?

Please feel free to contact us with any questions, comments, or concerns about our online store or merchandise.

Email: service@skitheeast.net

Merchandise Return Address:
Cross Dec
c/o Ski The East Returns
148 Bryce Blvd.
Fairfax, VT 05454 USA

Mailing & Shipping Address:
Ski The East LLC
34 Blair Park Rd.
Suite 101
Williston, VT 05495 USA

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